At the heart of any smart city or organization’s operations lies its control room. NGM’s Management & Crisis Control Room solutions empower decision-makers with real-time situational awareness, streamlined operations, and swift crisis response. Designed with cutting-edge technology, our control rooms ensure the seamless management of day-to-day operations and effective handling of emergencies.
What is a Management & Crisis Control Room?
A Management & Crisis Control Room is a centralized facility equipped with advanced tools and systems for monitoring, decision-making, and coordinating responses to various scenarios. It serves as the nerve center for operational control and crisis management.
Key Features:
- Real-time data aggregation and visualization.
- Advanced communication and collaboration tools.
- Integration with smart systems like surveillance, access control, and IoT.
- Ergonomic design for 24/7 operations.


Core Functions of Control Rooms
- Operational Monitoring: Continuously track systems and processes to ensure optimal performance.
- Incident Management: Detect, analyze, and respond to incidents in real time.
- Crisis Coordination: Enable cross-departmental collaboration for effective crisis resolution.
- Decision Support: Provide actionable insights through data analytics and visualization.
Technology in Control Rooms
Key Features:
- Video Walls and Displays: High-resolution video walls for displaying live feeds, maps, and dashboards.
- Surveillance Integration: Seamless integration with CCTV and video analytics systems for enhanced security.
- IoT and Data Analytics: Real-time data from IoT devices for comprehensive monitoring.
- Communication Systems: State-of-the-art communication tools for seamless coordination.


Design and Ergonomics
- Ergonomic Workstations: Designed for comfort and efficiency, allowing operators to work effectively during long shifts.
- Optimized Layouts: Strategically arranged to facilitate communication and quick response.
- Acoustic and Lighting Solutions: Minimized noise and glare for a focused operational environment.